GAIN Clinical specialist
Secteur : Autres industries de santé (vétérinaire, diagnostic, dispositif médicaux) Famille de fonction : Information médicaleDescription du poste et des missions
Chez Galderma, nous sommes uniques et nous encourageons la différence.
Qu'il s'agisse de notre offre intégrée, large et unique, couvrant à la fois les produits esthétiques, de grande consommation ou sous prescription ; ou de notre engagement à reconnaitre et récompenser nos talents pour leur contribution - travailler ici est différent d'ailleurs.
Job Title: GAIN Clinical Specialist
Location: Field position France - 100% home office
Job description:
Galderma promotes several products to Medical Aesthetic professionals including leading botulinum toxins and a range of facial fillers. It is critical to ensure that our customers are trained appropriately on Galderma's products, so that they can use them correctly and maintain high standards. The Clinical Specialist's role is to provide hands-on support to Medical Aesthetic customers across France in the use of Galderma's non-surgical products. This role will ensure that practitioners are competent to use Galderma's range of products safely and effectively.
They will support the sales representatives in their designated regions in delivering clinical support to their customers.
This position reports to the Customer Education Manager.
Key Responsibilities:
In collaboration with our sales team, identify customers who will benefit from more technical/clinical hands-on product support and work in clinic with those customers to drive confidence in the use of Galderma's non-surgical range.
Support will be tailored to the needs of the customer, but examples may include: Using the right products for the treatment required, Filler techniques - Needle and cannula, Reconstitution, Hands-on injection techniques.
Support customers with technical training as it relates to any new product launch (reconstitution, marking up, injection techniques, follow up), and the different injection techniques adoption.
Reinforce science behind Galderma's products and articulate the benefits of those products to the customer
Evaluate if a customer is ready for the next stage of Galderma's educational journey.
This will enable learning at the correct pace for the customer
Attend any relevant training to keep own product knowledge and clinical knowledge to the highest standards
Support the sales representatives with product and clinical training
Collaborate with the Galderma education team, to ensure they are helping deliver the
France strategy in its educational goals
The clinical specialist is only allowed to engage in on-label discussions and support customers in their clinical practice providing guidance and without performing treatments
Profil souhaité: Skills & Qualifications * Excellent knowledge of medical aesthetic injectables * Experience in the commercial healthcare sector in delivering clinical support to Healthcare practitioners. * Excellent knowledge of the medical community * Teaching ability and excellent communication skills * Nurse, medical background preferred What we offer in return You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. Next Steps * Please send your CV and after positive review, a first virtual conversation with Talent Acquisition will take place (FYI: just need to upload CV, can ignore the manual fields requested after uploading CV) * The next step is a virtual conversation with the hiring manager * The final step is a panel conversation with the extended team Our people make a difference At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do
